Canberra, ACT 2617 (02) 6189 2248
CPA Qualified Registered BAS Agent
ascend ADVISORY
Medical & Healthcare Specialist

Focus on Patients. We'll Focus on Your Numbers.

CFO-level financial strategy for medical practices, allied health clinics and healthcare groups. We handle the financial complexity — Medicare billing analysis, practitioner profitability, multi-location reporting and growth planning — so you can focus on what matters.

CPA MAcc, BCom (ANU)
GP & Specialists Medical practices we serve
Multi-practitioner Single to 20+ provider clinics
Monthly Practice Report Live
Revenue
$412K
↑ 14% vs last quarter
Practitioner Avg
$68.7K
↑ Per provider/month
Bulk Bill %
62%
↓ 4pp optimised
Chair Utilisation
84%
↑ Up from 71%
Medicare
48%
Private
35%
DVA / WorkCover
17%

Your Practice Is Thriving. Your Financial Visibility Isn't.

Revenue up, profit stagnant

Patient numbers are growing, but rising costs — rent, wages, consumables, indemnity insurance — are eroding your margin. Nobody is tracking profitability at the practitioner or service level.

Medicare billing is a black box

Are your practitioners billing optimally? What's your bulk-billing ratio doing to margins? Which MBS item numbers generate the best return on consultation time? Without analysis, you're leaving money on the table.

Practitioner profitability is guesswork

You know who's busy, but not who's profitable after room costs, nursing support, consumables and admin overhead. Some high-billing providers may actually be costing you.

Multi-location, multiple headaches

Each clinic runs slightly differently. You need consolidated reporting with a clear view of each location's performance, overhead allocation, and contribution to the group.

Growth decisions with no financial model

Adding a practitioner, opening a new location, investing in equipment — these are six-figure decisions being made on gut feel. You need scenario models and break-even analysis.

Compliance and reporting burden

AHPRA, Medicare audits, payroll tax, superannuation complexities for contractor vs employee practitioners — the regulatory landscape for medical practices is uniquely complex.

If any of these resonate, you need a CFO who understands healthcare — not just accounting.

CFO Services Built for Medical Practices

We don't just reconcile your accounts. We build the financial intelligence layer that turns your practice data into a strategic advantage.

01

Practitioner Profitability Analysis

True profit contribution per provider after room costs, nursing support, consumables, admin overhead and billing splits. Know who's generating value and where the gaps are.

02

Medicare & Billing Optimisation

Analysis of MBS item utilisation, bulk-billing ratios, gap fee structures, and revenue per consultation. Identify opportunities to improve billing without compromising patient care.

03

Multi-Location Consolidated Reporting

Location-by-location P&Ls with proper overhead allocation, combined group dashboards, and benchmarking across your clinic network.

04

Cash Flow & Capacity Forecasting

Patient volume projections, chair/room utilisation modelling, staffing cost scenarios, and cash flow forecasts that account for Medicare payment cycles.

05

Management Reporting & KPI Dashboards

Monthly reports with the metrics that matter for healthcare: revenue per consult, practitioner utilisation, patient retention, overhead ratios, and more.

06

Growth & Acquisition Advisory

Financial modelling for new locations, practitioner recruitment ROI, equipment investment analysis, and due diligence support for practice acquisitions or sales.

The Metrics That Actually Matter

We build custom dashboards around the KPIs that drive practice growth — not generic accounting reports.

Sample Medical Practice KPI Dashboard

Updated monthly with your real data. Accessible anytime.

Revenue
$412K
vs $362K last quarter
Rev / Consult
$78.50
Up from $71.20
Patient Retention
87%
12-month repeat rate
Chair Utilisation
84%
Target: 85%
Bulk Bill Ratio
62%
Optimised from 78%
Overhead Ratio
41%
Industry avg: 48%
Provider Avg Rev
$68.7K
Per provider / month
No-Show Rate
3.8%
Down from 7.2%

We Speak Your Tech Stack

We integrate with the practice management and accounting platforms you already use — pulling data into a single financial view.

Best PracticePMS
Medical DirectorPMS
ClinikoAllied Health
TyroPayments / EFTPOS
XeroAccounting
MYOBAccounting
QBOAccounting
HotDocOnline Bookings
MedicareHPOS / Billing
HalaxyAllied Health

Real Practice, Real Impact

Hypothetical Case Study

How a multi-GP practice could uncover $120K in lost revenue through billing analysis

A six-GP practice with healthy patient numbers but declining profitability. The bookkeeper is processing payroll and BAS, but nobody has analysed billing patterns, practitioner economics, or the financial impact of the bulk-billing policy.

Our methodology: Build a practitioner profitability model accounting for consultation revenue, bulk-billing ratios, room costs, nursing allocation and consumables. Analyse MBS item utilisation patterns. Create a monthly dashboard with per-provider and per-location KPIs.

The potential result: Identify providers who are significantly under-billing relative to consultation complexity. Adjust the bulk-billing threshold and implement gap fees for appropriate patients. Revenue per consultation could increase 18% with no decline in patient satisfaction scores.

+18%
Revenue per consult increase
$120K
Annual revenue recovered
84%
Chair utilisation achieved
30 days
To first insights
“We had no idea how much revenue we were leaving on the table until Ascend built our practitioner profitability dashboard. The financial clarity transformed how we run the practice — and the team loves having actual data to work with.”
General Practice
Multi-GP Medical Centre, Canberra
Nicholas Love — Medical Practice CFO
CPA Australia MAcc (ANU) BCom (ANU)

Nicholas Love

CPA, MAcc, BCom (ANU) — Healthcare Financial Strategist

“Medical practices generate enormous amounts of data — consultation volumes, billing patterns, patient demographics — but most have no financial intelligence layer to turn that data into strategy. That's where I come in.”

Nicholas understands the unique financial complexities of healthcare — Medicare billing structures, practitioner remuneration models (contractor vs. employee), AHPRA compliance requirements, and the operational challenges of running multi-provider, multi-location practices.

Nicholas works with single-GP practices through to multi-location groups with 20+ practitioners, across general practice, allied health, dental, physiotherapy, and specialist clinics.

Learn More About Nicholas →

Frequently Asked Questions

How is this different from our regular practice accountant?

Your accountant handles tax returns and compliance. We build forward-looking financial models — practitioner profitability analysis, billing optimisation, capacity forecasts and growth scenarios. We work alongside your accountant, providing the strategic layer they typically don't.

What practice management systems do you work with?

We work with Best Practice, Medical Director, Cliniko, Halaxy, Tyro, HotDoc, and most major PMS platforms. On the accounting side, we integrate with Xero, MYOB, QuickBooks and NetSuite.

Do you understand Medicare and MBS billing?

Yes. We analyse MBS item utilisation, bulk-billing ratios, gap fee structures, and revenue per consultation. We help practices understand the financial impact of their billing policies and identify optimisation opportunities — always within compliance guidelines.

What size practices do you work with?

From single-practitioner practices up to multi-location groups with 20+ providers. The financial complexity usually warrants CFO-level engagement once a practice has 3+ practitioners or annual revenue above $1M.

Can you help with practice acquisitions or sales?

Absolutely. We provide financial due diligence, valuation analysis, and deal structuring support for practice acquisitions. For sellers, we help present clean financials and growth narratives that maximise practice value.

Do you handle bookkeeping and payroll as well?

Yes. Many of our medical clients use our team for the day-to-day bookkeeping, payroll (including STP), and BAS/IAS compliance. This works particularly well because when we control the data quality, the advisory analysis on top is more accurate and timely.

ascend ADVISORY

Ready for Financial Clarity in Your Practice?

Schedule a confidential strategy session to discuss how a healthcare-specialist CFO can transform your practice's financial visibility. We'll review your current setup, identify quick wins, and outline what an engagement could look like. No obligation.

Schedule Your Strategy Session Get in Touch

Ready to Take the Stress Out of Your Business Finances?

Book a free consultation with our CPA-qualified team. No obligation, no jargon — just honest advice.